Review and complete this policy with your legal adviser before accepting orders.
Cancellations
State when an order can be cancelled and whether cancellation is possible after dispatch.
Returns
State the eligible return window, product-condition requirements, excluded situations and reverse-shipping responsibility.
Damaged or incorrect products
Customers should contact support promptly with the order number, unboxing evidence and photographs of the issue.
Refunds
Approved refunds will be sent to the original payment method according to the payment provider’s processing timeline. Add your confirmed internal processing timeline here.